Frequently asked questions
How long does shipping take?
Orders are processed within 1-3 business days, and delivery usually takes 7-15 business days depending on your location.
Will I get a tracking number?
Yes! As soon as your order ships, you’ll receive a tracking number to follow your package every step of the way.
How can I trust your brand?
We’ve served over 5,000 customers and have 5-star reviews on Loox, plus TikTok reposts showcasing our products.
Who can I contact with other questions?
You can reach us at info@lumeglasses.com or through our contact page. We’re happy to help!